TOUCHPOINTS AT MANCHESTER

333 BIDWELL ST, MANCHESTER, Connecticut 06040

Phone: (860) 533-3086

4/5Above Average

Verified Data

Sources: CMS Care CompareUpdated: April 2026How we compile →

Facility Report Card

Overall CMS rating is 4/5 stars — "Above Average."
Total nurse staffing of 3.4 hrs/resident/day is below the national average (~3.8).
Staff turnover rate of 26% is relatively low — a positive sign for care consistency.
No fines recorded in the current CMS reporting period.
29 deficiencies recorded.

CMS Star Ratings

Overall

Above Average

Health Inspection

Above Average

Staffing

Average

Quality Measures

Not Rated

Staffing Data

Total Nurse Staffing (hrs/resident/day)	3.44
RN Staffing (hrs/resident/day)	0.54
Staff Turnover Rate	26.4%
Staffing Star Rating

Penalties & Fines

Fines

Total Fine Amount

Deficiencies

Severe Deficiencies

Facility Details

Certified Beds	127
Average Residents/Day	115.3
Ownership Type	For profit - Corporation
Provider Type	Medicare and Medicaid
Continuing Care Community	No
Resident & Family Council	Resident
Ownership Changed (12 mo)	No
Special Focus Status	None
CMS Certification #	075314

Frequently Asked Questions

What is the overall rating of TOUCHPOINTS AT MANCHESTER?

TOUCHPOINTS AT MANCHESTER has an overall CMS rating of 4 out of 5 stars, which is considered "Above Average." This composite score reflects health inspections, staffing levels, and quality measures as reported by CMS Care Compare.

How many beds does TOUCHPOINTS AT MANCHESTER have?

TOUCHPOINTS AT MANCHESTER is a large facility with 127 certified beds and an average of 115.3 residents per day. It is located in MANCHESTER, Connecticut.

What is the staffing level at TOUCHPOINTS AT MANCHESTER?

TOUCHPOINTS AT MANCHESTER provides 3.44 total nurse staffing hours per resident per day, which is below the national average. Registered Nurse (RN) hours are 0.54 per resident per day. The total nursing staff turnover rate is 26.4%.

Has TOUCHPOINTS AT MANCHESTER received any fines or penalties?

TOUCHPOINTS AT MANCHESTER has no recorded fines or penalties in the current CMS reporting period. This is a positive indicator of regulatory compliance.

What type of ownership is TOUCHPOINTS AT MANCHESTER?

TOUCHPOINTS AT MANCHESTER is classified as "For profit - Corporation" by CMS.

Is TOUCHPOINTS AT MANCHESTER Medicare or Medicaid certified?

TOUCHPOINTS AT MANCHESTER is certified as "Medicare and Medicaid" by CMS. This means it participates in Medicare and Medicaid programs and must meet federal quality standards.

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