SHENANDOAH CENTER

50 MULBERRY TREE STREET, CHARLES TOWN, West Virginia 25414

Phone: (304) 724-1101

1/5Much Below Average

Verified Data

Sources: CMS Care CompareUpdated: April 2026How we compile →

Facility Report Card

Overall CMS rating is 1/5 stars — "Much Below Average."
Total nurse staffing of 2.5 hrs/resident/day is below the national average (~3.8).
Has received 4 fines totaling $48,469 — review the penalties section for details.
61 deficiencies recorded, including 4 severe.
CMS records show an abuse-related flag for this facility. Contact the state ombudsman for details.

CMS Star Ratings

Overall

Much Below Average

Health Inspection

Much Below Average

Staffing

Below Average

Quality Measures

Above Average

Staffing Data

Total Nurse Staffing (hrs/resident/day)	2.52
RN Staffing (hrs/resident/day)	0.72
Staff Turnover Rate	46.3%
Staffing Star Rating

Penalties & Fines

Fines

Total Fine Amount

$48,469

Deficiencies

Severe Deficiencies

Facility Details

Certified Beds	78
Average Residents/Day	72.8
Ownership Type	For profit - Corporation
Provider Type	Medicare and Medicaid
Continuing Care Community	No
Resident & Family Council	Resident
Ownership Changed (12 mo)	No
Special Focus Status	None
CMS Certification #	515167

Frequently Asked Questions

What is the overall rating of SHENANDOAH CENTER?

SHENANDOAH CENTER has an overall CMS rating of 1 out of 5 stars, which is considered "Much Below Average." This composite score reflects health inspections, staffing levels, and quality measures as reported by CMS Care Compare.

How many beds does SHENANDOAH CENTER have?

SHENANDOAH CENTER is a medium-sized facility with 78 certified beds and an average of 72.8 residents per day. It is located in CHARLES TOWN, West Virginia.

What is the staffing level at SHENANDOAH CENTER?

SHENANDOAH CENTER provides 2.52 total nurse staffing hours per resident per day, which is below the national average. Registered Nurse (RN) hours are 0.72 per resident per day. The total nursing staff turnover rate is 46.3%.

Has SHENANDOAH CENTER received any fines or penalties?

Yes, SHENANDOAH CENTER has received 4 fines totaling $48,469 and 4 total penalties. The facility has 61 recorded deficiencies, including 4 severe.

What type of ownership is SHENANDOAH CENTER?

SHENANDOAH CENTER is classified as "For profit - Corporation" by CMS.

Is SHENANDOAH CENTER Medicare or Medicaid certified?

SHENANDOAH CENTER is certified as "Medicare and Medicaid" by CMS. This means it participates in Medicare and Medicaid programs and must meet federal quality standards.

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